Shipping & Delivery

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number.

During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery: 7–15 business days

Please note that these timeframes are estimates and may vary due to factors such as customs processing, carrier delays, or local postal conditions.

Shipping Costs

We offer simple, flat-rate shipping:

  • Orders under $100: $15 flat shipping fee
  • Orders $100 and above: Free shipping

The final shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery through the carrier's website.

Please allow 24–48 hours for tracking information to update after shipment.

Customs, Duties & Taxes

Orders may be subject to import duties, taxes, or customs fees determined by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Delays & Delivery Issues

While we work with reliable shipping partners, occasional delays may occur due to:

  • Carrier disruptions
  • Customs inspections
  • Weather conditions
  • High shipping volumes

If your order has not arrived within the estimated timeframe, please contact our support team and we will be happy to assist you.

Incorrect Address

Please ensure that your shipping address is accurate and complete before placing your order.

We are not responsible for packages delivered to incorrectly provided addresses. If you notice an error, please contact us as soon as possible before the order ships.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery (or expected delivery) and we will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: contact@legemeauxoffcial.com

We aim to respond to all inquiries within 24–48 hours.